Patient care for after hospitalization

The Plaza-LubbockWhen an accident or medical condition necessitates skilled nursing, The Plaza at Lubbock offers the appropriate level of care in a setting that soothes the mind and pleases the senses. The Plaza ensures the transfer from the hospital to the skilled nursing center is successful and as easy as possible.

Generally speaking, a skilled nursing facility provides service for patients who require medical or nursing care and/ or therapy services for rehabilitation, but no longer need acute care, following surgery or an illness. Typically services in the skilled nursing center will include rehabilitation, intravenous therapy, post­surgical stabilization, and wound care, for example. The staff also provides assistance with daily living needs, such as dressing, bathing, walking and eating.

Unlike in an acute care facility (like the hospital), patients won’t see their physician on a daily basis while in a skilled care center. Here, physicians typically make rounds once a month. A nurse practitioner may make rounds several times a week, and the nursing and medical staff at the center will monitor the patient’s condition and report to the doctor as needed.

When it’s time to go home, The Plaza still has you covered. Care Navigator is a program where the hospital and The Plaza work on behalf of the patient to keep patients out of repeated hospitalizations. Through Care Navigator, agents check on patients about three times a week depending on personal needs of the patient. Agents help with discharge planning, making sure that any needed services and medical equipment is in place before the patient is set to return home. Care Navigator is always on-call in case a patient needs help. This makes Care Navigator agents the middle man between a patient and the hospital, saving on costly emergency room visits and potentially preventing an emergency altogether.

Before a patient is released, the experts in the Care Navigator program talk to doctors and discuss potential needs. Then, after a personalized plan is made for each patient, the patient may return home with Care Navigator assistance. Care Navigator agents check your home for fall risks as well as monitoring diseases, ensuring you take your medicine and keeping track of doctor appointments.

While still in rehabilitation, rest assured that The Plaza at Lubbock is equipped to meet the needs of virtually any patient. With ample space and the latest equipment to treat most therapy needs, The Plaza will help those who require short-term therapy, as well as individuals in need of more complex rehabilitation services. The Plaza’s therapy team delivers rehabilitation programs, and therapists constantly re­evaluate and modify programs according to individual abilities and limitations.

The Plaza’s rehabilitation center includes a functional apartment where residents can participate in therapy that helps improve their everyday living skills and speeds their recovery by incorporating real-life therapy into their treatment regime.

The Plaza at Lubbock is located at 4910 Emory, directly behind Lubbock Heart Hospital. Please call (806) 740-0800 to schedule a personal tour, learn more about the services and programs available, and inquire about insurance benefits. For additional information, visit The Plaza online at

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