Brown joins Wolfforth Police Department staff

Michelle Brown was hired as the secretary for the Wolfforth Police Department on May 27. (Photo by Sara Ortega)Not many people know what it’s like to be on the receiving end of a 911 emergency call. Michelle Brown, who became secretary at the Wolfforth Police Department on May 27, dispatched calls in Fort Worth for two years.
Brown was the calm voice on the end of such calls at the drowning of four people in the Fort Worth Water Gardens in 2004 and a shooting at a Baptist church youth rally in 1999.

How did you learn to work in high-stress situations?

“You have to realize that even though it affects your life, it’s not your life. You’re sitting in the call center taking the calls, but you’re getting the help out. As long as you’re doing your part to get the help out to them as quickly as you can, that’s about all you can do, and you can’t dwell on it.”

How did you get started in the police field?

“I was actually dispatching (school bus routes) for the school district Southlake Carroll, but I needed to move on from there because of the salary cap, and it was also far from home. I noticed that they needed dispatchers for Fort Worth 911, so I applied and got the job. I just thought it would be something different and it was. It was definitely different.”

Michelle Brown

Family: husband, James; three children, Nathaniel, Briana, Eyrn.
Hobbies: any activity with her children and three Chihuahua mixes.
Church attended: First Baptist Shallowater.

What do you think is one of the biggest challenges you face working in a police department?

“Wow, there’s so many. I think the biggest challenge is probably keeping your cool when you’re in the public view and something’s upsetting and you just have to repress those feelings that you have and just handle the job that needed to be done.”

What do you think of the Wolfforth community?

“I think it’s a really interesting community. Its got a mix of the rural, but its also got a little bit of the modern. It’s not like Shallowater. Shallowater is still a little too rural coming from Fort Worth.”

What do you consider as one of your greatest achievements?

“I would say being a good mom. I think being a mom is the hardest job in the world. Raising respectful, courteous children, that’s a hard job.”

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