Today families are paying bigger phone bills than ever before, due to multiple lines, children commonly running up exorbitant charges for text messaging, Internet downloads, ringtones and more.

Wireless Toyz is a national franchise and an authorized agent for most major cellular carriers, including Alltel™ Wireless, T-Mobile®, Sprint/Nextel™, Boost Unlimited™ and Helio™. They also carry Clearwire® Highspeed Internet and SIRIUS® Satellite Radio, as well as activation services for Dish Network Satellite and DIRECTV® Satellite.

Owner Susanne Moore, a Texas Tech University School of Law graduate and former attorney for Texas Tech, opened the Lubbock store because she saw a need for customers to have a better cellular experience.

“Our goal is to provide a superior customer service experience and to carry the largest inventory of phones and accessories in town,” says Susanne.

At Wireless Toyz, providing a superior customer service experience isn’t just a catch phrase.

“We don’t want our customers to ever have to wait. Once we help them decide on a phone and plan, they are free to leave,” Susanne explains. “When they come back, we have their new phone programmed, their service plan activated, and accessories laid out for them. Our customers love it, especially our business customers.”

Another service Wireless Toyz provides is detailed bill analysis. Customers can bring in or fax their last three cellular phone bills, and the experts at Wireless Toyz will help identify  potential ways to reduce charges.

“In the last two weeks, we have saved five customers a total of more than $1,000 in charges on their bills and suggested changes to their plans,” says Susanne. “Cell phone plans are complicated and not all customers have the time to keep up with the changes that are always coming out.

“A great example is the $99 unlimited plan being offered,” she continues. “Many customers aren’t aware they could move to one of these plans and potentially save hundreds!”

For a cell phone bill evaluation, fax your last three bills to (806) 798-8301 or bring them by the store.

And visit Wireless Toyz to explore the many options available for all your wireless needs.

“We’re having a blast with the store. Many of our customers come in almost weekly just to see what kind of new inventory we have or to bring in their friends,” Susanne says.

Visit Wireless Toyz at 6319 82nd St., in front of Wal-Mart at the corner of 82nd Street and Milwaukee Avenue, telephone (806) 798-8300. The Web site is www.wirelesstoyz.com.